Frequently Asked Questions
DO YOU CARRY GOALIE STICKS?
At this time we do not carry any goalie sticks. We are actively looking for new suppliers every day who share in our vision of becoming the marketplace for challenger brands, and we welcome new suppliers.
IS THERE A WARRANTY ON MY PURCHASE?
We abide by the vendor’s return policy, which is often 30 days. If there is any shipping damage, please take a photo on the day the stick was received and send it to email@example.com.
WHERE ARE YOUR STICKS FROM?
The majority of sticks created today are manufactured in China and after paying for professional endorsements and sponsorships, those costs are factored into your purchase. We partner with brands who make amazingly high-quality sticks and take pride in their design and brand, but don’t sponsor or endorse the professional leagues, giving you a high-quality stick at a fair price.
IS SHIPPING INCLUDED?
Shipping is a small fee to anywhere in the USA and Canada including Alaska and Hawaii.
CAN I SELL MY STICK ON YOUR SITE?
Yes! Get in touch with us via our Contact Us page and we’ll test out the quality of your product and let you know if it fits on the Lumbr website.
CAN YOU SPONSOR MY TEAM?
We’re always happy to learn more about your league or team and see if it’s right for the Lumbr brand. If you have a team that could benefit from group stick sales or league that wants to display the Lumbr brand proudly, get in touch via our Contact Us page and let’s chat!
CAN I BECOME A LUMBR AMBASSADOR?
Anyone who wants to proudly play with a Lumbr stick is already an ambassador in our eyes. We cannot give sticks away for free but if you do recommend our company to a friend and they buy a stick on the site and reference you in their purchase, you’ll receive $15 towards a stick, and after 10 recommendations, you’ll be able to order a stick for free!
ARE YOUR STICKS KNOCK-OFFS?
Absolutely not! Every brand on the Lumbr website takes pride in the sticks they make. Every stick has a different feel, weight, and curve structure but the one universal element is their attention to quality.